Reflective journal on management skills Article Example | Topics and Well Written Essays - 250 words - 3

Reflective journal on management skills - Article Example They were possibly held by unavoidable situations elsewhere. Secondly, I also thought that at least having made an effort to make it to class, they should have been allowed to go over the whole session before seeing the lecturer in camera to explain themselves. Nowadays as a manager I have come to understand that everything happens for a reason and that man is prone to error. What is important in whatever situation as a manager is to have a listening ear. It is important to allow subordinates to express themselves every time there is a crisis. This helps one to first have a grasp of the reasons behind whatever action has been taken by employees. Listening is a human virtue. It is central to managerial principles and has thus been central to my managerial style too. As per Hamilton (2010: Pg. 12 ) allowing two-way communication in organisation also helps forestall potential fallouts in future as one is able to come up with preventive mechanisms One thing I know for sure is that listening works miracles even in situations that seem so bad. Dialogue is the key for survival in the current competitive world. It is what all the business moguls have used across all ages. Dale Carnegie has advocated for it so have Henry ford and Andrew Carnegie among many others. So as manager I know I have discovered my tool and I can attest to the enormous impact this has had on my operations. I now shun highhandedness and value dialogue and respect for my subordinates. The commonwealth bank Australia is one of the largest and most versatile financial institutions in Australia. It has been in operation since 1912. It currently boosts of over 1000 branches plus an equally large distribution of ATMs. The bank offers a number of customer-tailored services and solutions key among tem being a number of affordable mortgage options and foreign funds transfer services. In of the programs aimed at encouraging diversity, the Commonwealth Bank Australia has set up a special intranet site